• We CANNOT accept money transfers of any kind
• For payments orginating outside the US, only credit cards are accepted
• Only credit cards are accepted for items delivered electronically

How To Place Your Order:

• Place orders early for holiday gift giving.

• Secure On-line Ordering
  • FOR YOUR SAFETY: Watch for the key or padlock symbol on your Browser's Status Bar (at the bottom of your browser window) or at the end of the Address Bar before you type and submit your credit card information
  • Except for items delilvered electronically, your credit card is not charged when you place your order. Your credit card will be charged for your order plus shipping and handling charges when your order is ready to ship.
• Email
  • You can Email us
  • While we will happily correspond with you via Email about your order, we ask that you never include credit card numbers in an Email message. Email is only truly secure when both the sender and recipient are using an agreed upon encryption scheme
• Fax
  • Process your order On-line
  • At Pay Via: choose Fax, Phone, Mail
  • When you've completed the order, print a copy of your order using your browser
  • Add your credit card number, expiration date, and your name as it appears on the card
  • You may fax your order 24 hours/7 days to 574-233-3120
    • US, Canada, Puerto Rico, Guam, Virgin Islands: Toll-Free Fax 877-370-4227
  • Be sure to include your order number
• Telephone
  • Process your order On-line
  • At Pay Via: choose Fax, Phone, Mail
  • When you've completed the order, print a copy of your order using your browser
  • Local callers please dial 574-233-3112 during business hours
  • US, Canada, Puerto Rico, Guam, Mexico and Virgin Islands dial 8888-ERICAS (888-837-4227)
  • Outside the US, dial any necessary codes, then 574-233-3112
  • Be sure to mention your order number
• Postal Mail
  • Process your order On-line
  • At Pay Via: choose Fax, Phone, Mail
  • When you've completed the order, print a copy of your order using your browser
  • Add your credit card number, expiration date, and your name as it appears on the card
  • Please mail your order to
    Order Administration
    Erica's Craft & Sewing Center
    1320 N Ironwood Dr
    South Bend IN 46615
    USA
• Mailing a check or money order (US Banks only, US Funds)
  • Process your order On-line
  • At Pay Via: choose Mail Check or Money Order
  • When you've completed the order, print a copy of your order using your browser
  • We will email you with shipping and handling charges and the total to make your check or money order for
  • We accept US checks and US money orders only,
    no International money orders
  • Please be sure to note your order number and mail your payment to
    Order Administration
    Erica's Craft & Sewing Center
    1320 N Ironwood Dr
    South Bend IN 46615

Fax, Phone, Mail - Be sure your order includes:

• Name
• Credit Card Billing Address
  • Complete address that credit card statement comes to
• Shipping Address (when not the same as billing address)
  • Street Address or PO Box for items to be shipped via postal mail to US destinations, and to most other countries
  • Street Address for items to be shipped other than by mail to US and foreign destinations
• City, State and Zip for US destinations, City, State/Province, Postal Code, etc. and Country for non-US destinations
• Telephone Number, including Area Code, and Country Code if needed
• Email Address
• Items you'd like to order, including item number and price if shown
• Any special shipping instructions you'd like us to follow
• Payment Method
  
  • We accept Debit Cards that display the Visa or MasterCard logo and we accept Visa, MasterCard, Discover/Novus, and American Express credit cards. We accept US checks and US money orders via mail

Shipping & Handling Charges US and International:

• We work hard to keep shipping and handling costs down; we do not arbitrarily inflate charges; we have no minimum order quantity or $ amount unless noted otherwise on the item's page or in a shopping cart message. Shipping and Handling charges are directly related to what it costs to get what you ordered to where you are.
• When all of the items you order are not available, we will Email asking how you'd like your order handled:
  • Hold the order until all items can be shipped
  • Ship available items, back order the rest
    • Ship back order items as they become available
    • Hold back order items until all can be shipped
  • Ship available items, cancel the rest
• We're happy to keep track of your back order items, but remind you that shipping charges are added to all back order shipments

• First Class Mail & Priority Mail
  (US and APO/FPO Destinations only)
  • First Class Mail shipping and handling charges start as low as $2.00 for a 2-ounce package to the US (when we feel item can be safely shipped this way). (First Class Mail is only applicable to packages up to 13 ounces.)
  • Orders that fit in a Flat Rate Priority Mail envelope or weigh one pound or less can usually be shipped Priority Mail for $5.95 or less
  • We can usually fit 3-4 books/magazines in the Priority Mail envelope
  • We'll change to UPS when we can reduce your shipping and handling charges
• United Parcel Service (UPS)
  • UPS Ground shipping charges start as low as $7.93 for a 1 pound residential delivery in Zone 2
  • UPS began offering Ground service rates to Alaska and Hawaii in January 2006, but the rates usually exceed Priority Mail rates.
• Priority Mail International, formerly Global Priority Mail (Canada and many other Countries)
  • Orders that fit in a Flat Rate envelope, and weigh less than 4 pounds can usually be shipped Global Priority Mail for $11.95(US) to Canada and $13.95(US) to Europe
  • We can usually get 3-4 books/magazines in the Flat Rate envelope or 6-8 yards of regular cotton fabrics
• First Class Mail International, formerly Air Mail (Canada, Mexico and International destinations)
  • Orders weighing more than 4 pounds or too big to fit in the Flat Rate envelope can be shipped First Class Mail International or Priority Mail International to just about anywhere.
• Back Orders
  • When the items you ordered total $100 or more and are being shipped to a US address: When all of the items you order aren't available, we may send everything available and/or Email asking you what you'd like to do. We'll keep track of the back ordered items and send them in one additional shipment. We'll cover the shipping charges for this second shipment.
  • When the items you ordered total $100 or less or your order is being delivered to an International address: When all of the items you order aren't available, we Email asking you what you'd like to do. We're happy to keep and track back orders for our customers. Please understand that since our shipping and handling charges are directly tied to the actual cost, that actual shipping charges are added for each back order shipment too.

Sales Tax:

• State Sales Tax will be added to all orders billed or shipped to Indiana addresses

Miscellaneous:

• We reserve the right to correct prices and other errors on our web site. If the price you saw displayed with the item is different than the price that appears on your order, one of them is wrong. You might also encounter a situation where an item other than what you are trying to order appears on your order. If you Email us with the item number(s), we'll get back to you, telling you which price is correct, and we'll correct the web page.
• If next to the item number you see "Error - Item Not Found" instead of a price, you won't be able to order that item. The error message only indicates that the price couldn't be looked up in the database, not that the item isn't available. Please Email us. We'll get back to you about the item, and fix the web page.
• $20 returned check fee if your check is not honored by your bank the first time it is presented.
• Some of what we said above may be overridden by text on an item page or a shopping cart message. Here are just a few examples:
  • When you order other items on your order for this pre-order item, we'll back order the pre-order item and ship the rest of your order. We'll send the pre-order item when we receive it. Additional shipping and handling charges will apply, but we'll ship the least expensive way.
  • 1/2 yard minimum for each fabric
  • 1 yard minimum for each sale fabric

Copyright © 1996-2009 Erica's Craft & Sewing Center
Content on this web site may not be reproduced in any form without written permission.